Wouldn’t it be great to add
the power of Google to your GoldMine Contact Database? Well if you have
GoldMine 6.5 or later, you can add an Google search to the GM+View screen. The
tab will automatically do an instant search for information on the contact
record you are on. What a great way to prepare for the call!
See an example.
TAKE THE CRM
SURVEY
Determine your key factors in a
successful CRM program.. before you buy! Believe it or not it's not just about
software. It's about understanding how to use the software to support your
key business issues. Free suggestions from a Tech.Sell consultant.
The missing link between Goldmine
and MS Outlook. GISMO let's companies that use Outlook and GoldMine,
take advantage of the GoldMine address book and while automatically linking and saving
important e-mails on the GoldMine contact record. The link is now available
for both Corporate Edition and Standard versions. Click here to see a demo of GISMO.
GMLauncher
-Auto Attendant
If you have a GoldSync
server you need GM Launcher to keep your system up and running. Many
other uses.
GOLDMINE SERVICES
Consulting Not sure what to do first? How to
introduce your CRM program? How to get results and measure performance?
We've done it 400 times. Use our experience.
Installation
Experience goes a long way when you are setting up GoldMine on your
network. Tech.Sell has years of experience with GoldMine, GoldSync, data
imports, establishing proper security settings, and e-mail integration.
TRAINING
Tech.Sell has been conducting personalized
GoldMine training since 1995. Classes offered on-site or web based on-line.
Personalized and one-on-one sessions are welcome.
SUPPORT
Got questions? Something not quite right? Tech.Sell helps companies get
their GoldMine systems back up and running fast. Oh and we welcome
GoldSync questions No problem!
If your Goldmine system is mostly a fancy rolodex, it's time to move
up to the Machines.
Tech.Sell has taken the best practices of over 400 GoldMine engagements
and created customized packages ready to use today. Significant savings in time and cost over normal
development costs.
The
SELLING MACHINE Lead tracking, sales process, awesome reports! Ready to use sales
management system.
Solution Selling for GoldMine
If you are into Solution Selling you
must see SS for GM. All the tools process and reports to increase
sales.
Customer Service Machine Keep ahead of customer issues before
you lose a customer. Simple, inexpensive
module is a must for every company.
CRM Machine Take GoldMine to a new level. A bucket
for every customer. Reports to track last touches and dormant
accounts. Automated watch on untouched customers.
GoldMine is a low cost but reliable CRM solution. It
began in 1988 as the first contact manager designed for the
workgroup. Where ACT! was created as a single user program, the
creators of GoldMine saw that success in the future would be in
sharing data over an office network. The program has continually
been enhanced to utilize current technologies.
Two Flavors
of GoldMine:Corporate
Edition (CE) and the New GoldMine Premium Edition. CE has the
traditional interface while PE offers a completely new look and feel. Both function very
well on networks. Both offer synchronization through
GoldSync both
offer synchronization to PDAs and Outlook. Both link to MS Word and
Excel.
CE
Corporate Edition
Uses
a Microsoft SQL or Dbase backend. Includes MSSQL server and client
access licenses, GoldSync, Crystal
reports licenses, Answer Wizard, Managers Console, Outlook link.
Around $600 per license. Optional iGoldMine,
internet access though any browser. GISME Integration to
Microsoft Exchange (Optional) exchanges contacts and calendars
or GM and Outlook users.
PE Premium Edition New look new feel. Easier
to navigate. Now with all the features of CE plus an excellent
customer service / issue tracking module.
SE Formerly Standard Edition or BCMGoldMine Standard has been discontinued by
FrontRange Solutions effective 4/30/2007. Tech.Sell offers
complete support for all versions of GoldMine either on site or
on-line. Please call to schedule an appointment.
When should you upgrade to
GoldMine CE or PE
60+ % of GoldMine
users run the Standard (Dbase version). For single users or smaller groups it’
s a great solution. Problems tend to arise when growing organizations stretch it
past it’s limitations. What are the first signs that you’ve taken GoldMine
Standard into the deep water?
When you have more than 15 active users.
When you have more than 15,000 records
with active use.
If you run a lot of reports or filters on
a 15,000 plus database.
If you find yourself rebuilding or
reindexing regularly.
AND THE #1 reason is when your Mailbox
table exceeds 1GB in size.
If one or more of
these factors apply to you, it’s time to think about moving up to the Microsoft
SQL server backed Corporate Edition. Tech.Sell has helped dozens of clients make
this a smooth and successful transition. Please call us to discuss.
Do-it-yourself? For
single users, the do it your self approach is great. For a small
network, 5 or fewer users, it's ok, assuming you are good at following
directions and have some IT experience. If syncing is not involved,
you can probably be up and running in a couple of hours. You can
handle simple data import from ACT! or Outlook using the built in
import wizards.
"I wrestled with GoldMine for a month, finally I called Tech.Sell. Lois came out,
imported my data, answered my questions, and got me up and rolling in a few hours. I
'm just a small business but this was a great investment. Let me know if you need a
reference on your services."
Bob
Cramer,
Career Concepts
Whether you are new to GoldMine or have
a do-it-yourself program that isn't working, you feel the pain, you
know the business issues that need to be addressed; a shared database,
lead tracking, customer service issue tracking, etc. So why not hire a guide
who has the experience to make your program a success, quickly, the
first time? Here are
critical benefits of working with Tech.Sell.
Consulting-What are you goals?
What can you accomplish? Discuss high payback items you may not be
aware of.
Program planning- From security
to syncing, from installation to training agendas, the better the
plan the more successful the program.
Customization-Capture the info
you need. Create reports to provide critical information on your
business.
Setup and installation-Professional
experienced installation of dbase or SQL versions. Set up
GoldSync to function seamlessly. Setup e-mail and security
preferences to protect your system and data.
Training-If your team
understands how GoldMine needs to be used in their daily tasks, they
will use it. Train until everyone is comfortable. Do no assume that
they will just figure it out. Use a trainer who knows how to make
GoldMine sing your song. Tech.Sell's trainers have over 8 years of
experience and use the program themselves, daily. We provide
training on-site or on-line web based training.
Learn
more>
Support, follow up, and coaching-GoldMine
has tremendous potential to grow with your company. Users at all
levels will benefit from new information on how to get more from
GoldMine. Tech.Sell provides regular newsletters with tips and
tricks. We also talk to customers daily to answer questions and
coach users and managers on how to get the most from the program. We
also offer technical support on a
pay as you go or prepaid package basis.
Every day people call and ask if we can
help them get their GoldMine program on track. Somehow the
vision hasn't become reality yet. The biggest reasons for failure
are; Lack of an initial plan, a "do it your self approach", and
little to no training on how to use the program in real life
applications.
If you still have the
vision and are committed to getting there, don't buy a new CRM
program, look at our GoldMine Machines.
Ready to use Productivity Modules Request info After 10 years and over 400 engagements, we've come
up with some pretty good ideas on how to use GoldMine. The best
processes, the best reports, follow up tools and more. To get more
clients up to speed faster, we've created several prebuilt
customized GoldMine systems. If you're serious about putting
GoldMine to work to solve specific business issues, you need to look
at our Machines for Sales, Customer Service and General CRM.
Goldmine Machines Home
The SELLING MACHINE
(TSM) Tired of losing leads? No way to measure field activities?
The fastest path to enhanced sales management. Turn opportunities
into revenue with tools to manage customers and prospects in a
single database. By using a simple customizable sales process you
are able to follow up on every lead until closure. Plus, reports to
measure participation, performance and results. Learn more->See mini presentation->
"I didn't realize the power of
the Selling Machine until I started running my Opportunity Worksheet
report. Suddenly I could actually see what was in our pipeline. My
people immediately started taking action on leads that had been dormant."
Ed.Proebst Profile Plastics
Customer Service Machine (CSM):Are you making mistakes that cost you
customers? Easily track
Customer Issues, Literature and Sample requests and Credit and
Collection Calls. Open issues appear on
calendar and task list of assigned user, closed issue becomes part of
the customer history. Includes reports to track open and closed
customer service issues. See
mini presentation->
Customer Relationship Machine
(CRM):Go beyond the sales process.
Project tracking and overall customer management enhancements. Track
neglected accounts, target specific groups easily. Manage
projects with the click of a button.
The CRM Machine gives you a system to track and report on every contact
in your database. Track customers past the sales process and into
projects. Powerful reports let you manage every group of contacts from
new leads to dormant customers. Automated process warns you when
customers haven't been touched in 30-60-90 days.
The SUITE Package:Get all 3 of Tech.Sell's productivity machines at a reduced price.
Consists of all 3 ‘machine’ modules at a reduced cost. The Suite would
consist of EITHER the Solution Selling for GoldMine (SSGM) OR The Selling Machine (TSM).
Solution Selling for GoldMine A highly customized
version of GoldMine, created by Tech.Sell, to incorporate the
process, sales aids and measuring tools of Solution Selling into
every possible area of GoldMine.
The result is a highly reliable, easy to learn and use program that
expands the productivity of Solution Selling practitioners.
See
On-line Presentation
