GoldMine Premium Edition 9.0 and beyond

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Version 9.0

GoldMine Premium Edition is, we believe, the most full featured premise base CRM system available.
GoldMine is reasonably priced, easily customized and can serve as the center for all customer information
within your company.

GoldMine has evolved for more than 20 years, both in features and technology. It can support a small workgroup or an enterprise of 100 or more users.

Complete installation, upgrade and support available. Let us help you get much more from GoldMine! Free software upgrade for PE users current on maintenance plan.
Take our Get More from GoldMine CRM test !!!!

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Navigation
Enhancements
New Search Center

New intuitive interface - Easier to learn and use! Goldmine 9 screen shot

Get more info on GoldMine 9

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To Upgrade or Switch?
If you've been thinking about switching to another CRM program, THINK AGAIN! There is a huge hidden cost in trying to convert your data to SalesForce or MS CRM. With a GoldMine upgrade all your data is ready to go with no additional costs. All in an environment you and your team are comfortable with.

Complete customer and prospect information in one place
GoldMine Premium Edition enables you to effectively manage every facet of your business relationships
in one shared application.
A single click into GoldMine let's everyone in your organization share:
     - Contact information and history      - Calendar info      - Email history for each contact
     - Opportunities      - Projects      - Linked documents
     - Email attachments      - Customer service cases

Amazing Contact Search Center	Get more done in less time!
Double click on any data cell and create an instant report. Click again and create a group. Click again and send a personalized email to all group members. Group, filter or export your list directly to Excel!!	The Activity Center (above) takes the mystery out of managing your activities. Easily review your notes before making a call. Auto filter to easily find the activity you need!

Built in Email Marketing	Complete Outlook Integration
Easily create personalized Email templates in GoldMine's Document Management Center Send to a group with a single click. Create automated workflow to follow up on marketing campaigns. Build a library of marketing materials to send to prospects or customers. Insert any field into your templates. All emails link to the customers history on their record.	GoldMine 9 provides automated bi-directional synchronization of Calendar, contacts, and email! All emails filed automatically to the appropriate contacts history record in GoldMine. No more lost emails in outlook file systems! Calendar and contact sync keeping your SmartPhone up to date!

Sales and Opportunity Management	Measurements
Easily implement your sales process into GoldMine's built in Opportunity Manager. Create multiple opportunities per client. Assists account representatives in determining which markets they sell most effectively, which competitors they have a higher chance of winning against, and what sales activities and tactics can help shorten a sell cycle for optimal customer win Quickly create Projects based off of opportunity information. GoldMine allows you to track detailed information about the clients, project status, source, and time frame of any project. GoldMine 9 Opportunity Dashboard shown	Compare actual sales and forecasted sales vs. quota so users stay focused on reaching their sales quota. Update forecasts in real time as your reps make the calls and move the process forward. Eliminate forecast inaccuracies due to monthly or quarterly inputs on Excel spreadsheets! Includes, GoldMine reports, Crystal Reports, Management Intelligence. Also recommended, MasterMine! Click here for a list of included interactive dashboards in GoldMine 9
Customer Service Case Management Module Included	Knowledge Base
Customer Service and Support functionality enables tracking, resolution and reporting of service requests resulting in improved client satisfaction and better customer retention. Places important client information in the hands of your service agents so they can resolve service request quickly and accurately. Serve customers faster and more effectively. Track open issues by number. Assign reassign, escalate and document in history with a click. Increase technician productivity. Lower cost of service. Reduce training time. Case Management analysis gives instant status of all cases and rep performance.	GoldMine's built in InfoCenter is a great place for users to create and share the collective brain trust. Attach articles, web sites, literature and more. Update once and all share the latest information.